Do you offer exchanges or returns?

1 min. readlast update: 10.18.2023

We offer an Exchange Only Return Policy. If you find it necessary to exchange any part of your order, please return the item(s) within 30 days of delivery, with the supplied address label from your package, or ship to the address below with your name, email address and order number.  

Please note, you will be responsible for all postage. Once your merchandise has been returned, we will issue a store credit for the total value of your exchange, via email within 24-48 hours. Please contact customer service with any questions or concerns. 

Hello Merch

Attn: Returns (Order# Here)

850 W Lincoln

Phoenix, AZ 85007

Disclaimer: We do not accept cancelations or exchanges on the following: Products fundraising for charitable organizations, face masks, items tagged final run/sale, free or promotional items, any items damaged during shipping or opening, make-up, perishable goods, electronics, items washed, worn or unsealed, including vinyl/CDs that have been opened. 
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